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Job Summary |
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Company Name:
Microland
Limited |
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Location:
Bangalore |
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Experience:
0 – 2 Years |
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Education:
B.E, B .Tech - Any Specialization, BCA - Computers, |
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BSc - Any Specialization, B.Com - Commerce, BBA-Management, |
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Diploma - Any Specialization, MCA - Computers, |
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MBA - Any Specialization, M.Sc - Any Specialization |
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No. of
Openings: 100 |
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Salary:
Salary not a
constraint for Potential Candidate |
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Posted On:
04 November, 2010 |
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About Company |
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Microland’s Infrastructure Management Service (IMS) is a
time-tested and proven service offering focused on reducing your
operational costs and ensuring maximized availability and
performance of your IT. We have gained enormous process and
operations maturity through a decade plus of experience in
delivering onsite services to a host of customers across the
globe. The experience gained from designing, building, and
managing IT infrastructure solutions on heterogeneous platforms
has been leveraged to provide this service to our global
customer base |
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Job Description |
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Technical Support (voice) on basic operational or maintenance of
Networking products like computer routers, modems .
Guide customer troubleshooting efforts to identify products that
have Customer Issues and issue service calls in accordance with
guidelines.
Escalate problems when unable to resolve customer issues.
Log and sufficiently document all contacts with customers in
designated tools.
Identify and provide input on unique or recurring customer
problems. |
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Desired Candidate Profile |
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Graduate
freshers like BE, B Tech, BCA, MCA, MBA, BSc, BHM, BBM, BCom,
BBA, Diploma holders and ITI,10+2 (with min 1 year any domain
experience) pursuing graduation, backlogs in graduation, awating
results
Excellent communication skills, Basic computer & technical
knowledge, willing to work in night shifts/rotational shifts,
Should be willing to wrok in VOICE PROCESS |
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Contact Details |
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O_LeenaC@microland.com
Company Name: Microland Limited
Contact Person: Leena
Email Address:
O_LeenaC@microland.com
Reference ID:
TSR/TSE
Telephone:
9986828426
Address:
Microland Limited,
1B,
RMZ Ecospace Business Park,
Belandur,
Outer Ring Road, Bangalore 560 103
Karnataka, India |
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