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Job Summary |
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Company Name:
Mahindra
Satyam |
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Location:
Hyderabad |
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Experience:
0 – 4 Years |
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Education:
Graduate - Any Specialization, B.Tech, B.E - Any Specialization |
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No. of
Openings: Not Mentioned |
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Salary:
Not Mentioned |
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Posted On:
26 April, 2011 |
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About Company |
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Mahindra Satyam BSG is powered by a combination of domain
expertise, operational excellence, process skills, and superior
technology. We offer proven, full-service expertise for multiple
industries, including Telecom, pharmaceuticals, financial
services, and manufacturing. Our global delivery standards have
resulted in numerous longstanding client relationships with
Fortune 500 companies. |
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Job Description |
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Job Responsibilities:
Answer calls and assess customers technical support needs
Provide 1st level technical support for basic operations using
documented procedures and available tools
Resolve customer issues or escalate when necessary
Follow-up on issues and inform customer about the status
Log issues and all customer contacts into the customer database,
translate end-user business needs into working solutions and
provide technical resolutions
Provide system administration or product support
Support other team members on difficult calls
Participate in process improvement initiatives |
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Desired Candidate Profile |
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Semi-Tech Skill Set:
Graduate/Undergraduate (including B.E./B.Tech) with 0-4 years
experience
Basic knowledge in technical concepts like ISP, LAN, Operating
Systems, TCP/IP
Excellent English communication skills
Willing to work in night shifts |
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Contact Details |
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contactus@mahindrasatyambpo.com
Company Name: Jupiter
Infomedia Pvt Ltd
Contact Person:
Anisha Cuttleriwala
Email Address:
contactus@mahindrasatyambpo.com
Reference ID:
Not Mentioned
Telephone:
Not Mentioned
Address:
Not Mentioned |
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