Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell IT) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading IT assets and services that reliably deliver the best customer experience and competitive edge.

Fresher - Provide first-level Support on basic operational or maintenance of personal computers and /or peripherals using available tools.
Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
Escalate problems when unable to resolve customer issues.
Log and sufficiently document all contacts with customers in designated tools.

Any graduate or Post Graduate with Excellent communication skills.
Undergraduate with 1 year experience in International call center.
Willing to relocate to Hyderabad
Willing to work in shifts

sahana_deshpande@dell.com

Company Name:     Dell International Services Ltd
Web Site:                Not Mentioned
Email Address:       sahana_deshpande@dell.com
Reference Code:    Not Mentioned
Telephone:             Not Mentioned
Apply URL:             Not Mentioned