SYKES is a global leader in providing customer contact management solutions and services in the business process outsourcing (BPO) arena. SYKES provides an array of sophisticated customer contact management solutions to Fortune 1000 companies around the world, primarily in the communications, financial services, healthcare, technology and transportation and leisure industries.

Solving customer queries by providing Customer support through e-mail.

To handle transaction and management of queries received from customers

Maintaining and building relationship with customers fostering reliability, quality of service and efficient delivery with respect to customer service.

Collaborates with other team members on knowledge transfer, development of knowledge bases, standards, policies and procedures

Added advantage of work experience in email customer support environment

Any Graduate

Excellent communication skills and assertiveness without being aggressive.

Excellent English Language skills including comprehension

Ability to contribute additional efforts and time as and when required

ramchander.gosika@sykes.com

Company Name:     Sykes Enterprises India Pvt Ltd
Contact Person:      Mr.Ramchander
Email Address:       ramchander.gosika@sykes.com
Reference ID:         Not Mentioned
Telephone:             40-91-40275774
Address:

ICT Business Services
Building # 14, Ist Floor
K Raheja IT Park, Mindspace
Madhapur, Hyderabad- 82.