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Job Summary |
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Company Name:
IDC
Technologies INC |
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Location:
New Delhi |
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Experience:
0 - 5 Years |
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Education:
Any Graduate – Any Specialization, Any PG – Any Specialization |
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Functional
Area:
BPO/Call
Center |
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Posted On:
20 July, 2010 |
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About Company |
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IDC Technologies (I) Pvt. Ltd.Founded in 2003, IDC Technologies
(I) Pvt. Ltd. has established itself as a leading IT Consulting,
Outsourcing & Offshoring Services Organization having a
stupendous track over the years. IDC Technologies (I) Pvt. Ltd.
is an ISO 9001:2001Compliant Company & a subsidiary of IDC
Technologies Inc., headquartered in California, USA.
Currently we’re expanding our India based BPO Offshore
Operations at a rapid pace & looking for professionals for the
following profiles. |
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Job Description |
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Should be patient enough to handle any kind of customer queries.
Provide customers with product and service information.
Identify, research, and resolve customer issues using the
knowledge base.
Follow-up on customer inquires if not resolved immediately
Complete call logs and reports.
Recognize, document and alert the supervisor of trends in
customer calls.
Acting as a primary interface for all customer service
enquiries.
Clear understanding of the specified KRAs’ & KPIs’ as per the
process / role requirement. |
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Desired Candidate Profile |
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Amazing opening International BPO (Voice Process)We are looking
for people for US service inbound, outbound process Salary best
in the industry,good incentives,transport and meals provided.
We are looking for people who are go getter, team player |
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Contact Details |
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neha@idctechnologies.com
Company Name: IDC Technologies
INC
Contact Person: Neha
Email Address: neha@idctechnologies.com
Reference ID:
Not Mentioned
Telephone:
9310273521
Address:
Not Mentioned |
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